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Shipping & Returns


SHIPPING & RETURNS

SHIPPING - Hello We Ship Worldwide!

For orders under 100g, there are two options:
- Delivered 1st class, £1.50
- Delivered 1st class signed for, £2.50
Orders over 100g up to 1kg are delivered 1st class signed for, £5.00.
Orders over 1kg up to 2kg are delivered 1st class signed for, £7.00

Worldwide Shipping
International Standard - Up to 100g, £4.00.
International Tracked & Signed For - Up to 100g, £9.00
International Tracked & Signed For - Up to 300g, £12.00

Orders typically shipped within 24hours if items are in stock. Orders placed Friday-Sunday will be shipped out Monday.

Please note we are not responsible for any lost, stolen or damaged items due to any parcel service fault.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over £20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


RETURNS -
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be in the same condition that you received it. Please include a note with your item and the reason for the return and receipt of purchase.

*Please inform us after you send your return by emailing us at hello@kanoaliving.com